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Privacy Policy

Who we are

The website addresses of Better Architecture LLC are https://www.greensail.net and https://www.abetterarch.com

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. While visitors to the website are hereby requested not to download or extract any location data from images on our website, we cannot prevent users from doing so.

SMS Messaging

By reaching out to us and providing us with your phone number, you agree to receive SMS messages for communication we deem necessary to provide you with architectural or product design services. SMS opt-in or phone numbers for the purpose of SMS are not shared with any third party or affiliate company for marketing purposes. We will never trade, or otherwise sell your personal information such as phone numbers and SMS content to third parties for any reason. We may share your number with a specific individual, or entity named and approved by you only with your prior written permission. You may reply STOP to opt-out at any time or text to HELP to our phone number for assistance. Messages and data rates may apply. Message frequency will vary but under normal conditions you will receive less than one message a month. If you are actively engaged in a project or seeking further information about becoming a potential client, the rate of communications will increase as necessary to provide you with the information you need or request. At times this may reach or exceed 10 messages per day. Message and data rates may apply. See SMS Terms and Conditions for more Information.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

This website has Google Analytics which may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

While we use third party applications to store and manage phone numbers, e-mail addresses, and physical addresses, we will only share this data to a third party with your prior written consent for a specific entity. By agreeing to our privacy policy you agree that we can store your phone number and text messages with our internet and phone service providers as necessary to maintain communications with you and furthermore that we may store these message for our internal records and as required by law.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

We do not share, sell, or trade your contact information except for necessary communications as outlined above.

Additional information

How we protect your data

We rely on the security of our internet providers, strong passwords, and 2 Factor authentication to access al our communications applications.

What data breach procedures we have in place

We are a tiny company with minimal personal data, and a low risk threat model. Nonetheless, we take standard security precautions as outlined above. In addition, we simply avoid collecting any sensitive personal information unless it is absolutely necessary.

What third parties we receive data from

We use internet and phone services from third parties.

What automated decision making and/or profiling we do with user data

We may use automated transcription services for your voice messages and phone calls.

Industry regulatory disclosure requirements

The ultimate efficiency of your home is determined by many factors, some of which are beyond our control. As such, we work to provide you with the tools necessary to operate your home with the highest efficiency possible, with minimum effort on your part. That said, we cannot guarantee performance results. If you take hour long steaming hot showers every day, it is inevitable that you will use more energy than someone who takes cold 5 minute showers. To provide you the most accurate predictions possible of your expected energy, water, and resource consumption, we incorporate your existing consumption habits into our estimates to the best of our abilities. We also use historical weather and climate data to design your home. Of course, actual weather conditions and climate patterns for your specific project location are beyond our control may vary significantly from the past norms.

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